Terms & Conditions

Customers are automatically accepting our Terms & Conditions while shopping in Rosy Tipsy. Please read the following carefully before placing an order.

Payment Terms

  • All prices are shown in Hong Kong Dollars.
  • Prices are not included delivery charges.
  • Orders may subjected to local taxes and/or import duties at your own expense. 
  • Amex, Apple Pay, Google Pay, Mastercard, PayPal™, and Visa transactions are accepted.


Shipping Policy

  • Free shipping for orders over HKD$500 in Hong Kong, and HKD$650 in Macau, and Taiwan. Shipping costs HKD$100 for all orders in other countries.
  • All delivery options and corresponding fees will be displayed at checkout. Expected delivery time = shipping time + proceed time. Orders will be processed in 1-3 business days. The delivery time of international orders is 7-10 business days. Please pay attention to the available time for pre-order products. 
  • For failed delivery caused by wrong or inaccurate shipping details from the customer, we won’t be able to refund or resend the goods.
  • Dispatching: All orders are shipped via SF international. A tracking number will be sent to you by email once your item is shipped out. 

Return and Exchanges Policy

  • Returns or exchanges is only available if the items is damaged during the delivery.
  • To return the damaged products, please take a picture of the damaged item(s) and notify our team at info@rosytipsy.com no later than 24 hours upon received the courier.
  • Please keep the postage receipt as record proof that the package was sent. We will be responsible for the return expenses.

 

Privacy Policy

  • Personal data is information that can be used to directly or indirectly identify you. Personal data also includes anonymous data that is linked to information that can be used to directly or indirectly identify you.
  • Personal data will be collected once provided by customer (E.g. Create an account, contact us, participate in online survey, send a request for help.)
  • Data may collected during customer's visitation to our website (E.g. The type of device you use, unique identifier, IP address, operating system, browser, usage information, diagnostic information, and location information.) 
  • Personal data is used to provide, improve, and develop our products and services, to offer targeted advertisements and services, and to protect us and our customers.
  • Cookies is used to provide, protect, and improve our products and services, such as by personalizing content, offering and measuring advertisements, understanding user behavior, and providing a safer experience. 

NOTE: For any of the uses of your data described above that require your prior express consent, note that you may withdraw your consent by contacting us.